If it is for our problem ,just return it to us in its original condition within 3 days from the time you received it.
Every purchase isbacked by our 100% satisfaction guarantee. If you're not happy with yourpurchase, just send it back to us within 3 daysfrom the time you received it and get your order refund. Please keep inmind that refunds are for the cost of the merchandise only and any shippingcharges are not refundable, that means we have to deduct the shipping from therefund.
In order to process your return as quicklyas possible, please be sure to send your return via a traceable method to thecorrect address. If you return the item without the ability to track thedelivery and we don't receive the item, we will not be responsible forrefunding the order.
Once your return has been received by us, you will get the refund on the sameday.
Exchanges are only allowed when themerchandise are defective or damaged upon receipt, not as per your order or notproper size. Email us firstly because returns without a return authorizationfrom us will not be accepted and you can get the return address. All items canonly be exchanged for replacement at the equal price. Items must be returnedwithin (14 days) of delivery and the customer is responsible for all theshipping charges during the whole exchange process.
To contact customer service for questionsto obtain Return Authorization, please email us.
All the cancellation should be done within24hours to make sure the cancellation for a full refund is available. Beyondthe time limit of 24hours, extra fees which values 20% of the order's cost willapply to cancellations even if the order has not been shipped. For those ordersthat have already shipped cannot be cancelled and will be treated as returns.
To cancel an order, you can send theE-mail to [email protected]. The reference standard is according to thetime we get your E-mail.